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Martin Grunstein studied Psychology and Marketing at University
of N.S.W. He spent four years in sales and marketing with
Colgate-Palmolive before setting up SUCCESS COMMUNICATIONS in 1985.
Martin’s outstanding results with over 500 companies across over 100
industries have made him Australia’s most in-demand speaker on
Outstanding Customer Service.
He has also worked with sportsmen up to international level in Rugby
League, Rugby Union and Soccer, taking teams from losing to winning
situations by teaching players the mental side of their game.
Martin Grunstein
doesn’t hype people up, he teaches techniques and
how to apply them to your business in the areas of professional
attitude to business; understanding the ego of your customer; and
how to generate the repeat and referral business that keeps your
bottom line healthy.
One of Martin Grunstein’s
strengths is his ability to customise his material to the needs and
situation of an individual organisation. That is one of the
strongest themes in the many corporate testimonials that are
evidence of the success of his involvement in a conference or
meeting.
Most importantly, Martin believes that entertainment is the best
form of education and in his spare time he has written comedy
professionally.
Martin’s keynote presentations or workshops for smaller groups, will
make you laugh however, it’s the results you get from the techniques
he delivers that will keep you smiling.
"A HUGE thank you for presenting at our annual conference. What
can we say? We have a tough crowd and had them in awe. You inspired,
motivated, and made them laugh, well worth every cent. Thank you
also for taking such an interest in our business prior to the event
ensuring your presentation was not only everything mentioned above,
but was highly relevant to the audience. If all keynote speakers
were like you, running a conference would be a breeze."
Michele Harding, National Operations Manager, Fitness First
Australia
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Testimonials
Martin Grunstein has rated highly
with 96% of attendees rating his presentations as "very good to
excellent". He has the ability to get his message across to all
levels of management, with attendees indicating that his
presentation is relevant, vibrant, entertaining, thought provoking
and passionate. His enthusiasm, energy and sense of humour is never
lost on his audience. I can strongly recommend Martin as one of the
great presenters of this decade."
Lloyd F Hawkins OAM, Events coordinator, AICUM,
Queensland
Martin Grunstein's session was rated the
highest out of all conference sessions. Our industry is
characterised by increased competition, downward price pressure and
shrinking margins and this formed part of our brief to Martin. He
provided practical, hands-on and take away value that our Dealers
raved about. Plus many have contacted Martin since the conference to
get his assistance with their customer communications, a service
Martin offered as part of his fee. Martin is an outstanding
conference speaker."
Philip Hayes, General Manager - Business Sales, Telstra Business
Systems
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